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BAGAN Richard J. Bagan, Inc.
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Calibration Field Service Engineer
Posted August 5, 2019

This position is responsible for performing preventative maintenance services, calibration services, emergency repairs, and installations of rubber testing instruments at customer facilities. Our Field Service Engineers are accountable for customer satisfaction, prompt and accurate reports, maintaining calibration standards, and premier customer service.

Essential Job Functions - Responsibilities

  • Repairs test equipment by removing and replacing defective components.
  • Performs onsite calibration and preventative maintenance of customer equipment utilizing company procedures, OEM specifications, and industry reference standards.
  • Completes preventive maintenance records and provides reports to supported customers.
  • Ensure calibration standards are maintained
  • Maintains a high level of technical knowledge and skill
  • Supports the sales department and the business by maintaining professional business ethics and ensuring customers are treated with efficiency, courtesy, and respect
  • Ensures all paper work complies with all Bagan Company, ISO 9001, and ISO 17025 requirements

Education - Experience - Qualifications

  • Minimum 2 year degree or 1-3 years field service technician experience in electronics or test equipment instrumentation
  • Must be able and willing to travel, including up to 60% of overnight travel
  • Must demonstrate Microsoft Office Experience - Excel, Word and Outlook
  • Must demonstrate effective communication skills: written, oral, and interpersonal skills
  • Must pass our ISO 17025 calibration certification program requirements
  • Must be self-motivated and demonstrate self-disciplinary traits
  • Must demonstrate excellent interpersonal skills
  • Comprehensive knowledge of policy, procedures, and work instructions will be required
  • Ability to prepare for meetings along with recording and transcribing meeting minutes
  • Advanced organizational skills with ability to work within a stressful and changeable environment
  • Strong computer skills with the ability to use Microsoft Office and other job-related software
  • Ability to use standard office equipment including, but not limited to, printer, scanner, copier, fax, telephone, etc.


The position will pay competitively based on experience. Benefits include: medical / dental insurance, 401K, dependent care reimbursement accounts, medical reimbursement accounts, paid holiday / vacation and personal time.

Job Type: Full-time

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A2LA Accredited
A2LA Accredited Calibration
In-Lab / On-Site
ISO/IEC 17025:2017
ANSI/NCSL Z540-1-1994
Certificate 1625.01
ABS Quality Evaluations
ISO 9001:2015 Certified
• Calibration Management
• Repairable Asset Management
• Preventive Maintenance Management
Certificate 34299

NCSL International
NCSLI Member

National Conference of Standards Laboratories International

Calibration / Repair Depot

1280 S. Williams Dr.
Columbia City, IN 46725-0169

Phone: 800.552.5115
Fax: 260.244.4158

Fort Wayne Calibration
Sales Office

7231 Engle Road, Suite 500
Fort Wayne, IN 46804

Phone: 800.552.5115
Fax: 260.244.4158